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Faces of Reading

Wafa Shaikh, School Marketing Officer

Wafa Shaikh, Applicant Engagement Content Manager

Almost four years ago I decided to move to the UK in search of better career prospects. After having spent all my life in Dubai, I now wanted to pursue new experiences and life outside my comfort zone.

When I applied to join the Marketing, Communications and Engagement team at Reading, I brought with me a passion for marketing communications and years of experience in print and digital media communications. Even though I was new to the country and the higher education sector, the University was quick to see my potential and hired me as a temporary Marketing Officer.


From day one I found my colleagues welcoming and warm towards me. I have always had some great help and guidance whenever I have found any aspect of my role difficult or if I felt I am stuck. In fact, even though I was working in a temporary position, I was given equal opportunities to work on different projects and apply my knowledge and practical experience to my work. My line managers have been very supportive, and, on many occasions, I have been the lead for some projects as well, which boosted my morale and confidence.

My journey at Reading has now moved to the next phase. From being made permanent in my role, I have now been promoted and I am delighted to continue being a part of the University.

If you ask me how I would define the University of Reading, I will say it is one supportive and inclusive community of people from different cultures – and a world of opportunities to further your personality, skills and career. I look forward to continuing to work on exciting projects, meeting new people and learning something new every day; all being part of this wonderful family called the University of Reading.


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Vicky Collins

Vicky Collins, Associate Professor

I am an Associate Professor for English for Academic Purposes (EAP) at the International Study and Language Institute (ISLI). My role primarily is to teach and support international students at the University whose first language is not English both before and during their degrees.

I am passionate about language and education and have never regretted this choice of career which led me to working in six different countries before finally returning to my own. I’ve taught on a range of exciting projects across state and commercial sectors, such as the British Council developed Peacekeeping English Project. These experiences and skills have helped me to connect with the diverse international student body at Reading. Students who would otherwise feel less confident in seminars, light up when you share first-hand insights of their culture or country. What’s more my colleagues in ISLI reflect the diversity of our School with a fusion of backgrounds, interests, ambitions, languages, and qualifications. 

I entered higher education on a series of fixed term contracts which is common to our sector as there is a disproportionate demand for EAP teachers/lecturers in the summer, but this reduces once Autumn is upon us. Living in this state of employment precarity was unnerving, especially when I was expecting my first child. In 2009, I did manage to secure my first permanent post despite being five months pregnant at the time of the interview. Even though it is unlawful to consider this ‘temporary condition’ during the selection and recruitment process, just 11 years ago attitudes differed. I felt incredibly anxious before the interview panel. Currently, as a member of the Unviersity Parent and Family steering group, I am keen to open up discussions on issues facing parents -to- be, parents, and carers working at universities, and share best practice in support across the University. 

I came to work at UoR, after working for nine years at Royal Holloway, University of London. Moving jobs mid-career is a huge leap of faith for anyone, but with a young family to relocate, this was a significant undertaking for me. In addition, my carefully built network of personal and professional contacts had also been removed. At first the benefits of changing employer and location can seem quite small in comparison to the sacrifices. I would say to anybody in this position though that the gains do start to emerge incrementally. 

Reflecting on the long working lives ahead of us, we should reconsider outstaying employers. Four years on my family are settled and working at Reading has brought me so many new opportunities in teaching a greater diversity of nationalities, supporting outreach work in English Language teaching, and leading on new provision. Most of all I have experienced a more positive approach to different contracts types. I now work 0.9FT and have a better work/family balance as a result, something that was not conceivable in my past roles.

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Alice Williams in the grounds of the University

Alice Williams, Executive Administration Officer

I had some fantastic programme administrators when I was studying at the University; I graduated in Archaeology and History in 2013. It's nice to be able to give back to the students now.

I currently work in executive support as part of University Corporate Services team.

My previous job was in retail so it was quite unsociable and involved long hours. My department gives you flexibility, you have to be in for core hours but you can come in early and then you're off again, it's fantastic.

Following the Professional and Administrative Services (PAS) review, I got the job here as Programme Administrator in August 2016. I work with a good group of people - we all bounce off each other, dig in and help each other out.

There is definitely a focus on staff development - I've recently finished the Springboard Women's Development Programme. My manager gave me the time to go on that course because it was important to me and being part of that cohort was really fulfilling.

I'm also an LGBTQIA+ Ally. I've always considered myself a diversity and LGBTQIA+ ally, mainly because I have a brother who is transgender, so it is something close to my heart. As soon as I heard about the Ally programme, I was very keen to be part of it.

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Zala Lewis

Zala Lewis, Graduate School Administrator

I was born in Reading within the Pakistani community in Cemetery Junction and have lived in Reading for most of my life. I started working here in 2011, initially starting on a fixed-term, part-time contract in the Meteorology Department. My role was as a departmental secretary, joining what was then a small team of administrators. The work was varied and interesting and brought me into contact with a wide range of people from all over the world. 

Not long after I joined the University, my personal circumstances changed, and I needed full time work. Fortunately, I was able to increase my hours with an additional role in another School and was later made full time in my main role. Being able to increase my hours when I needed reduced a lot of stress for me at a difficult time in my life. 

I moved over to the Walker Institute in 2016 as a permanent Executive Administration Officer. The work I am currently supporting is helping us to address some of the fundamental challenges society is facing such as migration, food and water security, biodiversity loss, extreme weather, and disasters. 

Coming from a working class, ethnic community, I was unsure how I would fit into the world of higher education and academics, but I have enjoyed all my roles at the University and have found colleagues to be friendly and supportive. I would recommend the University as a place to work because it is like a little town within a town, full of people that you can connect with, people who are similar, and also, people who are different and that makes life interesting! Being able to walk to work through the woods every morning is also a bonus for me. 

I came here with lovely childhood memories of the campus, but now I have great new memories, of achievements, wonderful colleagues, picnics in the Harris gardens and all the interesting work, both local and international, that is carried out. 

In 2019 my colleagues in the Vice-Chancellor’s team nominated me to attend the Royal Garden Party for my voluntary work in the community and I had a lovely, sunny day there with my new husband. In August this year, it will be ten years since I started my part-time, temporary role, and I am happy to say, I am still part of this unique community.

 
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Subjects A-B

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