Faces of Reading

I was encouraged by my first manager to use my initiative, to have the courage to develop new processes, to learn about different roles within the wider team and to volunteer for new opportunities – and this is a philosophy I have carried throughout my career. Early on I was also encouraged by a colleague to apply for a secondment, something I would not have independently considered. When I secured my first secondment, I was able to expand my knowledge, my experience and my network further.

Over the past 13 years I have held five different roles, ranging from school-based administration to centralised quality assurance and exams, and now as Head of Timetabling and Booking. I have always enjoyed the huge variety of the roles I have held. No one day is the same and I work with a range of colleagues from both academic and professional services.

Progression has been a defining part of my journey here, and I’m passionate about helping others experience the same. Whether through mentoring colleagues or supporting my team via PDRs and regular 1-2-1s, I see career development as something we should all actively champion and a core element of my citizenship.

Beyond my main role, I’ve been involved as a volunteer with the Staff Forum since 2020, initially joining during the height of COVID – partly out of curiosity, partly to stay connected. In 2023, I stepped into the role of co-chair, and it’s become a space where I can advocate for colleagues and collaborate with other representatives to make a meaningful difference. I’ve had a genuinely positive experience working at the University, and I’m committed to helping others feel the same. I want to be part of solutions – however ambitious they might sound.

On a personal note, I became a dad for the first time in 2023, and that’s the role I cherish most. One of the things I value deeply about working at the University is the flexibility I’ve been given – particularly by my line manager through the Smart Working Policy – which allows me to be the parent I want to be for my son, while continuing to deliver in both my professional and volunteer roles. That balance is something I’m incredibly grateful for.

The University has given me a lot: opportunities to grow, a supportive network of colleagues, a brilliant team, and a (near-perfect) work-life balance – not to mention the view from my office over Greenlands and the River Thames, and the occasional free lunch! – I even look forward to (most) Mondays, and that’s a feeling I’d love for everyone here to share.

I've always felt that I should be a good citizen. We all have our specific roles and job descriptions, but if you stick to just that, life becomes pretty boring. So I have many roles. I coordinate international collaboration and engagement in my Department, which gives me the opportunity to travel and meet people from all over the world, I'm the Warden of Windsor Hall and I'm a Harassment Advisor. I always wanted to do more than just the 9-5.

My suggestion to colleagues would be to get involved. It's not just about teaching and research here. There's lots happening at the University, and you can have an enriching and fulfilling career with good social interaction as well. We have colleagues and students from all over the world, so you can meet all kinds of people, and the experience is very satisfying. This is an enlightened place to work.

Read more about the University's harassment reporting and support.

DAS provide support to all students across the university, with conditions from dyslexia to depression to assistance dogs. Collaborative working is a necessity in such a busy department providing multi-faceted care to 3,500 students, and we commonly pool our knowledge and expertise when an unusual query arises.

As a Disability Support Co-ordinator, my most important function is working on the ‘front lines’ – particularly on our reception desk in the Carrington Building. I know from my own experience as a student how much difference it makes when staff are friendly and understanding and I do my best to make our reception desk as welcoming as I can.

It had not gone unnoticed to me when I first interviewed on campus that there were rainbow flags wherever I looked. I joined the Disability and LGBTQAI+ networks immediately upon starting work, and formed tight-knit friendship groups with university colleagues I simply never would have encountered otherwise.

Within an outwardly accepting employer, I have found DAS to be even more reflective of that – although I have rarely been shy about my disability, my queerness, or my three-person relationship I have never felt more accepted for who I am as an employee than at the University of Reading.