Faces of Reading

One of the things I really enjoy about Reading is the flexibility. For example, over the summer months I take advantage of flexible working hours – called compressed hours – so I work from 8:00 until 6:00, four days a week during the summer, and that’s something I really appreciate.

I’m also supported in continuing my professional development, and recently I received a Science Council CPD (Continuing Professional Development) Award because of my training and development achievements. I think if there’s something you’re interested in doing – and it’s relevant to your role – you should flag it, because there’s no harm in asking.

From day one I found my colleagues welcoming and warm towards me. I have always had some great help and guidance whenever I have found any aspect of my role difficult or if I felt I am stuck. In fact, even though I was working in a temporary position, I was given equal opportunities to work on different projects and apply my knowledge and practical experience to my work. My line managers have been very supportive, and, on many occasions, I have been the lead for some projects as well, which boosted my morale and confidence.

My journey at Reading has now moved to the next phase. From being made permanent in my role, I have now been promoted and I am delighted to continue being a part of the University.

If you ask me how I would define the University of Reading, I will say it is one supportive and inclusive community of people from different cultures – and a world of opportunities to further your personality, skills and career. I look forward to continuing to work on exciting projects, meeting new people and learning something new every day; all being part of this wonderful family called the University of Reading.

I was encouraged by my first manager to use my initiative, to have the courage to develop new processes, to learn about different roles within the wider team and to volunteer for new opportunities – and this is a philosophy I have carried throughout my career. Early on I was also encouraged by a colleague to apply for a secondment, something I would not have independently considered. When I secured my first secondment, I was able to expand my knowledge, my experience and my network further.

Over the past 13 years I have held five different roles, ranging from school-based administration to centralised quality assurance and exams, and now as Head of Timetabling and Booking. I have always enjoyed the huge variety of the roles I have held. No one day is the same and I work with a range of colleagues from both academic and professional services.

DAS provide support to all students across the university, with conditions from dyslexia to depression to assistance dogs. Collaborative working is a necessity in such a busy department providing multi-faceted care to 3,500 students, and we commonly pool our knowledge and expertise when an unusual query arises.

As a Disability Support Co-ordinator, my most important function is working on the ‘front lines’ – particularly on our reception desk in the Carrington Building. I know from my own experience as a student how much difference it makes when staff are friendly and understanding and I do my best to make our reception desk as welcoming as I can.

It had not gone unnoticed to me when I first interviewed on campus that there were rainbow flags wherever I looked. I joined the Disability and LGBTQAI+ networks immediately upon starting work, and formed tight-knit friendship groups with university colleagues I simply never would have encountered otherwise.

Within an outwardly accepting employer, I have found DAS to be even more reflective of that – although I have rarely been shy about my disability, my queerness, or my three-person relationship I have never felt more accepted for who I am as an employee than at the University of Reading.