Faces of Reading

DAS provide support to all students across the university, with conditions from dyslexia to depression to assistance dogs. Collaborative working is a necessity in such a busy department providing multi-faceted care to 3,500 students, and we commonly pool our knowledge and expertise when an unusual query arises.

As a Disability Support Co-ordinator, my most important function is working on the ‘front lines’ – particularly on our reception desk in the Carrington Building. I know from my own experience as a student how much difference it makes when staff are friendly and understanding and I do my best to make our reception desk as welcoming as I can.

It had not gone unnoticed to me when I first interviewed on campus that there were rainbow flags wherever I looked. I joined the Disability and LGBTQAI+ networks immediately upon starting work, and formed tight-knit friendship groups with university colleagues I simply never would have encountered otherwise.

Within an outwardly accepting employer, I have found DAS to be even more reflective of that – although I have rarely been shy about my disability, my queerness, or my three-person relationship I have never felt more accepted for who I am as an employee than at the University of Reading.

My role is now "teaching intensive", which means research is only a minor part of what I do.

As an 18-year-old student, the last thing I thought I would be doing was standing up in front of people giving talks. Showing off my project to prospective students gave me the confidence to do it. I get a buzz out of it now: the different ways of teaching things, thinking about technology and what we can use.

I was made Senior Fellow of the Higher Education Academy in 2014. I have been Head of Department, Director of Teaching and Learning, and Senior Tutor. I am now School Director of Technology Enhanced Learning in the School of Mathematical, Physical and Computational Sciences.

How we do things has changed considerably. We used to have mobile robots to promote our courses, which were part of our outreach activities, now we use massive open online courses (MOOCs). You get people of all ages all over the world doing them. I’m the lead educator for the Begin Robotics MOOC, where anyone can learn about robotics, which features many interactive web pages I developed. I also use such web pages when teaching artificial intelligence, virtual reality and mathematics. They also featured in a recent project about how to make online learning more accessible for all.

It's great to be in an exciting subject area where there's constant innovation and new technology, and where things are continuing to develop.

For me, work is always about those you're alongside. A difficult task is made more do-able if the people around you are kind and supportive; a sense of humour helps too.

I am part of Technical Services. It's been great being linked up with technicians from all across campus through meetings, training and social events such as technicians' get-togethers with tea and cake.

Currently, I'm working as a job share. My managers have been really supportive; if I've needed to change my hours around or reduce my hours, it's always been fine. The University is very flexible in this way and I think an employer giving you that kind of freedom means you invest more in your work.

I've kept growing in my skill sets and was promoted last year, while working part time. There's a lot of investment in training, both centrally and through Technical Services. I've had some great management training and feel that I am pushed and supported to fulfil my potential.

I have a three-year-old daughter. I don't feel working part time and being a mum means I'm any less valued. No opportunities are held back from me. Everyone has been really supportive of parenting alongside working.

I speak several languages, so I know exactly what the main problems are with learning a new language and what students find most difficult. I try to encourage them to speak the language and overcome any difficulties on the way.

Everyone here has given me the opportunity to show my potential and challenge myself as a language teacher, but most of all to do what I love.

I'm an audiovisual translator and I study BSL. I believe that deaf and visually impaired people should have access to language learning too. My aim is to work as an interpreter in the future, and I am proud that BSL will be taught here at the University.

I'm a School Champion for Diversity and a member of the LGBTQIA+ staff scheme. I think it's important to promote diversity and inclusion.

At the University of Reading, our students come from all around the world and this makes their learning experience really interesting. I really like to build a relationship with my students, watching them grow as independent learners, helping them with their learning process, and making them feel part of a community.

I give a lot and receive a lot; it's beautiful. This is why I'm still teaching after 12 years.

Read more about the University's LGBT Plus Staff Network.