Faces of Reading

My previous job was in retail so it was quite unsociable and involved long hours. My department gives you flexibility, you have to be in for core hours but you can come in early and then you're off again, it's fantastic.

Following the Professional and Administrative Services (PAS) review, I got the job here as Programme Administrator in August 2016. I work with a good group of people - we all bounce off each other, dig in and help each other out.

There is definitely a focus on staff development - I've recently finished the Springboard Women's Development Programme. My manager gave me the time to go on that course because it was important to me and being part of that cohort was really fulfilling.

I'm also an LGBTQIA+ Ally. I've always considered myself a diversity and LGBTQIA+ ally, mainly because I have a brother who is transgender, so it is something close to my heart. As soon as I heard about the Ally programme, I was very keen to be part of it.

I was encouraged by my first manager to use my initiative, to have the courage to develop new processes, to learn about different roles within the wider team and to volunteer for new opportunities – and this is a philosophy I have carried throughout my career. Early on I was also encouraged by a colleague to apply for a secondment, something I would not have independently considered. When I secured my first secondment, I was able to expand my knowledge, my experience and my network further.

Over the past 13 years I have held five different roles, ranging from school-based administration to centralised quality assurance and exams, and now as Head of Timetabling and Booking. I have always enjoyed the huge variety of the roles I have held. No one day is the same and I work with a range of colleagues from both academic and professional services.

DAS provide support to all students across the university, with conditions from dyslexia to depression to assistance dogs. Collaborative working is a necessity in such a busy department providing multi-faceted care to 3,500 students, and we commonly pool our knowledge and expertise when an unusual query arises.

As a Disability Support Co-ordinator, my most important function is working on the ‘front lines’ – particularly on our reception desk in the Carrington Building. I know from my own experience as a student how much difference it makes when staff are friendly and understanding and I do my best to make our reception desk as welcoming as I can.

It had not gone unnoticed to me when I first interviewed on campus that there were rainbow flags wherever I looked. I joined the Disability and LGBTQAI+ networks immediately upon starting work, and formed tight-knit friendship groups with university colleagues I simply never would have encountered otherwise.

Within an outwardly accepting employer, I have found DAS to be even more reflective of that – although I have rarely been shy about my disability, my queerness, or my three-person relationship I have never felt more accepted for who I am as an employee than at the University of Reading.

My research is unusual as I do mathematical modelling of biological systems. I work alongside biologists, trying to use their data in novel ways.

I came to Reading in 2011 and have just done the first year of another three-year postdoctorate, which is funded by the British Heart Foundation.

I took up this change of career in later life. I was in the IT industry for a long time and did a degree with The Open University. I just loved studying mathematics so much, I decided to give up my career to do a PhD.

I live in Derbyshire, which makes life slightly complicated, but I work at home sometimes to alleviate some of the travelling. Mathematics is one of those lovely things you can do anywhere; on a train or at home. When I was offered the job, I mentioned the travel, and the University was really open to trying it and seeing how we got on – they've been great about it.

I would like to go on and get a permanent position, but I'm happy with what I'm doing; it's such a fascinating job.