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Faces of Reading

Paul Baker working in the School of Biological Sciences laboratory

Paul Baker, Technical Manager

I first joined the University in 2012 as a trainee technician in the School of Biological Sciences. Now a Technical Manager, I provide teaching support as well as indirect research support. There’s a huge variety of work: prepping equipment and solutions, showing students how to use equipment and demonstrating techniques during term time, and assisting with the maintenance of research labs throughout the year.

I like the variety within the School of Biological Sciences, as well as the people I work with. If you’re part of a good team – and I certainly am – it means you’ve got a great place to work.

One of the things I really enjoy about Reading is the flexibility. For example, over the summer months I take advantage of flexible working hours – called compressed hours – so I work from 8:00 until 6:00, four days a week during the summer, and that’s something I really appreciate.

I’m also supported in continuing my professional development, and recently I received a Science Council CPD (Continuing Professional Development) Award because of my training and development achievements. I think if there’s something you’re interested in doing – and it’s relevant to your role – you should flag it, because there’s no harm in asking.

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Daniel Wallace, Memberships and Events Team Manager

I joined the University in 2018 as an Administrative Assistant in an academic department within Henley Business School. In 2019, I transitioned into the role of Client Relationship Executive for one of our research centres, and since 2021,

I’ve had the privilege of managing the incredibly professional Projects and Engagement team in Corporate Development – all still within Henley.

Progression has been a defining part of my journey here, and I’m passionate about helping others experience the same. Whether through mentoring colleagues or supporting my team via PDRs and regular 1-2-1s, I see career development as something we should all actively champion and a core element of my citizenship.

Beyond my main role, I’ve been involved as a volunteer with the Staff Forum since 2020, initially joining during the height of COVID – partly out of curiosity, partly to stay connected. In 2023, I stepped into the role of co-chair, and it’s become a space where I can advocate for colleagues and collaborate with other representatives to make a meaningful difference. I’ve had a genuinely positive experience working at the University, and I’m committed to helping others feel the same. I want to be part of solutions – however ambitious they might sound.

On a personal note, I became a dad for the first time in 2023, and that’s the role I cherish most. One of the things I value deeply about working at the University is the flexibility I’ve been given – particularly by my line manager through the Smart Working Policy – which allows me to be the parent I want to be for my son, while continuing to deliver in both my professional and volunteer roles. That balance is something I’m incredibly grateful for.

The University has given me a lot: opportunities to grow, a supportive network of colleagues, a brilliant team, and a (near-perfect) work-life balance – not to mention the view from my office over Greenlands and the River Thames, and the occasional free lunch! – I even look forward to (most) Mondays, and that’s a feeling I’d love for everyone here to share.

Gareth Hughes

Gareth Hughes, Senior Disability Support Coordinator

As a queer person with disabilities, working in the Disability Advisory Service (DAS) at the University of Reading has felt like finding a place I belong.

I was diagnosed with autism in 2007, when I was in Sixth Form and applying for university. Although many struggle with such diagnoses, for me it was a relief, as it explained so much about how I had been living my life to that point. It also opened up the chance for financial support, providing me with equipment for university and guidance from an adviser. I have no idea how my life would have turned out without this help at such a crucial time, so I am delighted to complete this circle by working in disabled student support now.

DAS provide support to all students across the university, with conditions from dyslexia to depression to assistance dogs. Collaborative working is a necessity in such a busy department providing multi-faceted care to 3,500 students, and we commonly pool our knowledge and expertise when an unusual query arises.

As a Disability Support Co-ordinator, my most important function is working on the ‘front lines’ – particularly on our reception desk in the Carrington Building. I know from my own experience as a student how much difference it makes when staff are friendly and understanding and I do my best to make our reception desk as welcoming as I can.

It had not gone unnoticed to me when I first interviewed on campus that there were rainbow flags wherever I looked. I joined the Disability and LGBTQAI+ networks immediately upon starting work, and formed tight-knit friendship groups with university colleagues I simply never would have encountered otherwise.

Within an outwardly accepting employer, I have found DAS to be even more reflective of that – although I have rarely been shy about my disability, my queerness, or my three-person relationship I have never felt more accepted for who I am as an employee than at the University of Reading.

 
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James Church outside the University reception

James Church, Assistant Research Development Manager

I started as an Assistant Research Development Manager in January 2016. We work with researchers who wish to apply for research funding and support them with their applications. I was a student here before (studying politics and international relations) and graduated in 2003, so it's nice to come back.

I'd been working for various NHS trusts for about six years and felt that I wanted a change from NHS research into university research. We're lucky because we get to see lots of fresh research that is coming through in the very early stages.

I work full time, but I work from home 4 days a week. Managers are very good at giving us that flexibility.

I have Becker Muscular Dystrophy, and people have been very supportive without being patronising. Part of the reason for working from home is to help manage my fatigue. I live in Reading, I came here when I was 18 as a student and have more or less stayed here ever since. I had been commuting to Oxford – I was at Oxford University Hospitals NHS Trust before – which was getting a bit too tiring. It's better now I'm working a lot closer to home.

The team from Estates and Facilities also came in and created a kind of frame by my desk so I can get up easily, which has been really helpful. Everyone in the office will help out if I need anything too; it's been a positive experience.

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Subjects A-C

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