Faces of Reading

DAS provide support to all students across the university, with conditions from dyslexia to depression to assistance dogs. Collaborative working is a necessity in such a busy department providing multi-faceted care to 3,500 students, and we commonly pool our knowledge and expertise when an unusual query arises.

As a Disability Support Co-ordinator, my most important function is working on the ‘front lines’ – particularly on our reception desk in the Carrington Building. I know from my own experience as a student how much difference it makes when staff are friendly and understanding and I do my best to make our reception desk as welcoming as I can.

It had not gone unnoticed to me when I first interviewed on campus that there were rainbow flags wherever I looked. I joined the Disability and LGBTQAI+ networks immediately upon starting work, and formed tight-knit friendship groups with university colleagues I simply never would have encountered otherwise.

Within an outwardly accepting employer, I have found DAS to be even more reflective of that – although I have rarely been shy about my disability, my queerness, or my three-person relationship I have never felt more accepted for who I am as an employee than at the University of Reading.

For me, work is always about those you're alongside. A difficult task is made more do-able if the people around you are kind and supportive; a sense of humour helps too.

I am part of Technical Services. It's been great being linked up with technicians from all across campus through meetings, training and social events such as technicians' get-togethers with tea and cake.

Currently, I'm working as a job share. My managers have been really supportive; if I've needed to change my hours around or reduce my hours, it's always been fine. The University is very flexible in this way and I think an employer giving you that kind of freedom means you invest more in your work.

I've kept growing in my skill sets and was promoted last year, while working part time. There's a lot of investment in training, both centrally and through Technical Services. I've had some great management training and feel that I am pushed and supported to fulfil my potential.

I have a three-year-old daughter. I don't feel working part time and being a mum means I'm any less valued. No opportunities are held back from me. Everyone has been really supportive of parenting alongside working.

I grew up in the rural countryside of Taiwan. Though Taiwan is known for its democracy and LGBTQ rights, Taiwan was more traditional 25 years ago. Since I was little, I was unfairly mistreated by my elementary school teachers due to my family background and personality traits. Seeing my teachers conduct themselves in this way made me want to become a teacher so that I could bring a better and positive energy towards my students. As a kid, I even told myself, one day, when I become a good teacher, I would replace a bad teacher, so this world can become a better place. 

In 2013, I embarked on my PhD journey in Finance at the Australian National University (ANU). Following this, I was appointed as a Lecturer in Real Estate Finance at Henley Business School. I am committed to continual improvement as a passionate educator and researcher at Henley Business School. One of my teaching philosophies is to ensure that we create a safe, happy, and inclusive environment for our students to study. I believe that each of our students has their potential and I aim to help them reach their potential.  has helped me reach my current role as Deputy Director of Studies for Real Estate and Planning. 

As an early career researcher, I have so many new things to learn. In additional to the academic support from my mentor, many of my colleagues provide me with helpful guidance and support to develop my research and teaching profiles.  

The University of Reading values diversity and inclusion. In my department, the members of staff are from around the globe including Argentina, China, Germany, India, Ireland, Italy, Taiwan, Turkey, UK, US and more. I enjoy working in this diverse environment and being part of this community and network indeed gives me a chance to develop international collaboration. I highly recommend Reading for either study or work!

I was encouraged by my first manager to use my initiative, to have the courage to develop new processes, to learn about different roles within the wider team and to volunteer for new opportunities – and this is a philosophy I have carried throughout my career. Early on I was also encouraged by a colleague to apply for a secondment, something I would not have independently considered. When I secured my first secondment, I was able to expand my knowledge, my experience and my network further.

Over the past 13 years I have held five different roles, ranging from school-based administration to centralised quality assurance and exams, and now as Head of Timetabling and Booking. I have always enjoyed the huge variety of the roles I have held. No one day is the same and I work with a range of colleagues from both academic and professional services.