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Faces of Reading

Wafa Shaikh, School Marketing Officer

Wafa Shaikh, Applicant Engagement Content Manager

Almost four years ago I decided to move to the UK in search of better career prospects. After having spent all my life in Dubai, I now wanted to pursue new experiences and life outside my comfort zone.

When I applied to join the Marketing, Communications and Engagement team at Reading, I brought with me a passion for marketing communications and years of experience in print and digital media communications. Even though I was new to the country and the higher education sector, the University was quick to see my potential and hired me as a temporary Marketing Officer.


From day one I found my colleagues welcoming and warm towards me. I have always had some great help and guidance whenever I have found any aspect of my role difficult or if I felt I am stuck. In fact, even though I was working in a temporary position, I was given equal opportunities to work on different projects and apply my knowledge and practical experience to my work. My line managers have been very supportive, and, on many occasions, I have been the lead for some projects as well, which boosted my morale and confidence.

My journey at Reading has now moved to the next phase. From being made permanent in my role, I have now been promoted and I am delighted to continue being a part of the University.

If you ask me how I would define the University of Reading, I will say it is one supportive and inclusive community of people from different cultures – and a world of opportunities to further your personality, skills and career. I look forward to continuing to work on exciting projects, meeting new people and learning something new every day; all being part of this wonderful family called the University of Reading.


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Ilan Dwek using sign language

Ilan Dwek, Lecturer

I started working at the University in 2011 as a lecturer in Theatre Arts, Education and Deaf Studies (TAEDS).

I am deaf and teach signed theatre performance and British Sign Language (BSL), as well as modules about deafness and the education of the deaf. I also teach students how they can use drama with children with special needs in an educational setting.

When the TAEDS courses closed down in 2018, I started lecturing initially for BA Education Studies and more recently became the SEND Pathway Lead for the PGCE students specialising in SEN education.

Since 2017, I have been working for the Institution-Wide Language Programme, within the Department of Languages and Culture, where I have taught BSL at all three stages with its linguistics and history, and had very positive feedback.

I'm originally from London and my parents were from the Middle East; my father was born in Egypt and my mother in Syria. I remember seeing Arabic, French and Hebrew being spoken. I knew a little, however I fully absorbed the Middle Eastern culture, particularly cooking.

I'm the only deaf person in my family. My family never learned any sign language, so I relied on lip reading. I've had some fantastic students; most aren't deaf, but they have a passion for teaching and learning sign language.

A lot of my students have become teachers, usually in special needs education. Others have become interpreters, actors and drama therapists. I'd like to think I've played a small part in their career choices.


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Daniel Wallace, Memberships and Events Team Manager

I joined the University in 2018 as an Administrative Assistant in an academic department within Henley Business School. In 2019, I transitioned into the role of Client Relationship Executive for one of our research centres, and since 2021,

I’ve had the privilege of managing the incredibly professional Projects and Engagement team in Corporate Development – all still within Henley.

Progression has been a defining part of my journey here, and I’m passionate about helping others experience the same. Whether through mentoring colleagues or supporting my team via PDRs and regular 1-2-1s, I see career development as something we should all actively champion and a core element of my citizenship.

Beyond my main role, I’ve been involved as a volunteer with the Staff Forum since 2020, initially joining during the height of COVID – partly out of curiosity, partly to stay connected. In 2023, I stepped into the role of co-chair, and it’s become a space where I can advocate for colleagues and collaborate with other representatives to make a meaningful difference. I’ve had a genuinely positive experience working at the University, and I’m committed to helping others feel the same. I want to be part of solutions – however ambitious they might sound.

On a personal note, I became a dad for the first time in 2023, and that’s the role I cherish most. One of the things I value deeply about working at the University is the flexibility I’ve been given – particularly by my line manager through the Smart Working Policy – which allows me to be the parent I want to be for my son, while continuing to deliver in both my professional and volunteer roles. That balance is something I’m incredibly grateful for.

The University has given me a lot: opportunities to grow, a supportive network of colleagues, a brilliant team, and a (near-perfect) work-life balance – not to mention the view from my office over Greenlands and the River Thames, and the occasional free lunch! – I even look forward to (most) Mondays, and that’s a feeling I’d love for everyone here to share.

Stephanie Shaw

Stephanie Shaw, Careers Consultant

After adoption leave, coming back to work meant adapting to a landscape that felt both familiar and new. A recently merged team, unfamiliar faces, and a different management structure made it feel like I was stepping into uncharted territory.

I was incredibly lucky to have unwavering support from a couple of wonderful colleagues and my new line manager. Their understanding made the transition smoother and far less daunting.

In those early weeks, being open about how I felt and what I needed made a real difference – it allowed me to show up with confidence. It helped that colleagues in my wider network were hugely supportive too – genuinely excited to hear about my little one and how he’s settled with us.

Working part time can be intense. You have to be laser-focused and well-planned to get everything done, and there’s often limited time for the 'nice stuff' in the flurry of emails and meetings. But it’s worth it – especially knowing I still have a job I love when my son starts school in September, in a workplace that supports the realities of family life.

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Subjects A-B

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Subjects C-E

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Subjects A-C

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