Faces of Reading

My previous job was in retail so it was quite unsociable and involved long hours. My department gives you flexibility, you have to be in for core hours but you can come in early and then you're off again, it's fantastic.

Following the Professional and Administrative Services (PAS) review, I got the job here as Programme Administrator in August 2016. I work with a good group of people - we all bounce off each other, dig in and help each other out.

There is definitely a focus on staff development - I've recently finished the Springboard Women's Development Programme. My manager gave me the time to go on that course because it was important to me and being part of that cohort was really fulfilling.

I'm also an LGBTQIA+ Ally. I've always considered myself a diversity and LGBTQIA+ ally, mainly because I have a brother who is transgender, so it is something close to my heart. As soon as I heard about the Ally programme, I was very keen to be part of it.

DAS provide support to all students across the university, with conditions from dyslexia to depression to assistance dogs. Collaborative working is a necessity in such a busy department providing multi-faceted care to 3,500 students, and we commonly pool our knowledge and expertise when an unusual query arises.

As a Disability Support Co-ordinator, my most important function is working on the ‘front lines’ – particularly on our reception desk in the Carrington Building. I know from my own experience as a student how much difference it makes when staff are friendly and understanding and I do my best to make our reception desk as welcoming as I can.

It had not gone unnoticed to me when I first interviewed on campus that there were rainbow flags wherever I looked. I joined the Disability and LGBTQAI+ networks immediately upon starting work, and formed tight-knit friendship groups with university colleagues I simply never would have encountered otherwise.

Within an outwardly accepting employer, I have found DAS to be even more reflective of that – although I have rarely been shy about my disability, my queerness, or my three-person relationship I have never felt more accepted for who I am as an employee than at the University of Reading.

When the TAEDS courses closed down in 2018, I started lecturing initially for BA Education Studies and more recently became the SEND Pathway Lead for the PGCE students specialising in SEN education.

Since 2017, I have been working for the Institution-Wide Language Programme, within the Department of Languages and Culture, where I have taught BSL at all three stages with its linguistics and history, and had very positive feedback.

I'm originally from London and my parents were from the Middle East; my father was born in Egypt and my mother in Syria. I remember seeing Arabic, French and Hebrew being spoken. I knew a little, however I fully absorbed the Middle Eastern culture, particularly cooking.

I'm the only deaf person in my family. My family never learned any sign language, so I relied on lip reading. I've had some fantastic students; most aren't deaf, but they have a passion for teaching and learning sign language.

A lot of my students have become teachers, usually in special needs education. Others have become interpreters, actors and drama therapists. I'd like to think I've played a small part in their career choices.

With the help of my supervisors and mentors, I was able to adopt a flexible approach to my work; I began to split my time between home and my office. I was also given a computer so I could continue with my work, and bursaries from the University to spend on childcare arrangements. This was extremely beneficial, and made what could have been a stressful time much easier. Having regular meetings with my supervisor was really, really helpful - they enabled me to remain in the loop while I wasn't in the office.

Thanks to this help from the University, family commitments haven't held me back - I was awarded PhD Researcher of the Year 2013 Faculty of Science winner. Now, I work as a Research Scientist in the Department of Meteorology. I've been given opportunities to pursue my personal interests, to lead on research projects, and to develop computer-based skills including data implementation, analysis and coding.

I'd recommend Reading - as a place to work and study - to anyone. I'm regularly contacted by students back home in Cameroon asking how they too can study for a PhD here. Since I first arrived, I've found it to be a very friendly, welcoming environment - something that hasn't changed during my time here. I now have two children, and am looking forward to returning from maternity leave to continue my work later this year.