Faces of Reading

I was encouraged by my first manager to use my initiative, to have the courage to develop new processes, to learn about different roles within the wider team and to volunteer for new opportunities – and this is a philosophy I have carried throughout my career. Early on I was also encouraged by a colleague to apply for a secondment, something I would not have independently considered. When I secured my first secondment, I was able to expand my knowledge, my experience and my network further.

Over the past 13 years I have held five different roles, ranging from school-based administration to centralised quality assurance and exams, and now as Head of Timetabling and Booking. I have always enjoyed the huge variety of the roles I have held. No one day is the same and I work with a range of colleagues from both academic and professional services.

My previous job was in retail so it was quite unsociable and involved long hours. My department gives you flexibility, you have to be in for core hours but you can come in early and then you're off again, it's fantastic.

Following the Professional and Administrative Services (PAS) review, I got the job here as Programme Administrator in August 2016. I work with a good group of people - we all bounce off each other, dig in and help each other out.

There is definitely a focus on staff development - I've recently finished the Springboard Women's Development Programme. My manager gave me the time to go on that course because it was important to me and being part of that cohort was really fulfilling.

I'm also an LGBTQIA+ Ally. I've always considered myself a diversity and LGBTQIA+ ally, mainly because I have a brother who is transgender, so it is something close to my heart. As soon as I heard about the Ally programme, I was very keen to be part of it.

As well as my two regular clubs, I teach a group of pupils with learning disabilities once a month.

I started training in martial arts when I was 15 and really enjoyed it; I'm now a black belt, 3rd Dan. I found it beneficial to me physically, because I have cerebral palsy, and it helped with socialising as well.

I was lucky enough to be taught by a very good instructor, he is now the other instructor at the club and still trains me.

I'm in a wheelchair occasionally, but at work I'm sat down behind the desk most of the time with supportive staff around me. If I'm struggling a bit, there's always a way round it. Everyone is helpful and friendly, which always makes things easier.

I'm always keen to take opportunities to put on martial arts demonstrations to share it with the University and wider local community.

Progression has been a defining part of my journey here, and I’m passionate about helping others experience the same. Whether through mentoring colleagues or supporting my team via PDRs and regular 1-2-1s, I see career development as something we should all actively champion and a core element of my citizenship.

Beyond my main role, I’ve been involved as a volunteer with the Staff Forum since 2020, initially joining during the height of COVID – partly out of curiosity, partly to stay connected. In 2023, I stepped into the role of co-chair, and it’s become a space where I can advocate for colleagues and collaborate with other representatives to make a meaningful difference. I’ve had a genuinely positive experience working at the University, and I’m committed to helping others feel the same. I want to be part of solutions – however ambitious they might sound.

On a personal note, I became a dad for the first time in 2023, and that’s the role I cherish most. One of the things I value deeply about working at the University is the flexibility I’ve been given – particularly by my line manager through the Smart Working Policy – which allows me to be the parent I want to be for my son, while continuing to deliver in both my professional and volunteer roles. That balance is something I’m incredibly grateful for.

The University has given me a lot: opportunities to grow, a supportive network of colleagues, a brilliant team, and a (near-perfect) work-life balance – not to mention the view from my office over Greenlands and the River Thames, and the occasional free lunch! – I even look forward to (most) Mondays, and that’s a feeling I’d love for everyone here to share.