Bullying, harassment, discrimination and hate

Bullying, harassment, discrimination and hate can take many different forms and have different drivers.

See the #NeverOK website for different ways it can manifest itself.

The University policy on Harassment and Bullying notes that harassment is defined by ‘the reasonable perception of the complainant – how it feels to be the recipient – rather than by the intent of the person causing offence’.

You can help students who are experiencing this unwanted behaviour by:

• Listening to them if they want to tell you about it.
• Listening without judgement. Be very sensitive when trying to get a picture of what has happened. Clarifying questions can come across as implying judgement even if that is not what you meant.
• Accepting that the behaviour is having a negative impact on them, even if you can see there may be another perspective.
• Accepting that even seemingly small things can have a big impact.
• Help the student to decide whether they want to report the behaviour. Encourage them to read the guidance on our #NeverOK website. If they want to formally report it to the University we will carry out an investigation if the allegation is made against a student or member of staff and if there is sufficient grounds.
• If the behaviour is shared across a group e.g. it has developed as accepted behaviour within a student cohort/School, research team, a club/society you should report your concerns via studentdiscipline@reading.ac.uk or to your HR partner if involving staff. The University does not tolerate this form of behaviour from students or staff.
• Asking them whether they wish to report the incident to the police. If they do, the Student Welfare Team will support them to do this if they wish. 
• Follow up a few days later to see if they did reach out for any further help and to let them know that you hope they are OK.

You can take a short online course in how to respond to disclosures. This course is specifically designed for staff working in Universities.