Post
Your full postal address is available on the applicant portal by clicking on the ‘information’ drop down list and selecting ‘Personal Data’.
Mailboxes
When you arrive, you’ll be given a key to a shared mailbox where letters are placed daily from Monday to Friday. Mailboxes are shared with other students and the hall cannot be held responsible for missing items of post. We recommend that any items of value are sent by registered post.
Registered post and parcels
Registered post and parcels can be collected from either the post room or your Group Reception during published opening hours, depending on your hall.
If a parcel or registered mail has been received, you will be notified via email or the ‘Home at Halls’ app. Please bring proof of identity (e.g. your Campus Card or QR code on app) when you come to collect your delivery. Each group of halls also has access to an Amazon locker, where you can collect your parcels 24-hours a day.
Exceptionally large or heavy parcels may not be accepted due to health and safety reasons. We do not recommend that you order perishable (food) items that are delivered by post as we do not have facilities to refrigerate these.
After you have left halls
We are unable to forward post to a new address. Any post received after a student has departed from hall will be returned to the sender.
Before
Cleaning
Your housekeeping team will carry out cleaning of shared kitchens, shared bathrooms, communal entrances, hallways, staircases, lifts and social spaces once a week.
External grounds cleaning is also provided on a regular basis.
Here’s a handy table of cleaning frequencies:
|
Area |
Frequency |
Responsibility |
|
Bedrooms and en-suite shower rooms |
We suggest once a week |
Your responsibility to clean |
|
Shared bathrooms (St. Patrick’s Hall, Wantage Hall, Wessex Hall and Windsor Hall) |
Cleaned every week day, except bank holidays and University closure days |
UPP Housekeeping |
|
Shared bathrooms (Bridges Hall Premium Shared Bathroom flats) |
Twice a week – you will be informed of the exact day when you move in |
UPP Housekeeping |
|
Townhouse bathrooms |
Once a week – you will be informed of the exact day when you move in |
UPP Housekeeping |
|
Shared kitchens |
Once a week – you will be informed of the exact day when you move in.
It is your responsibility to wash up every day and clean the insides of cupboards, fridge/freezers and ovens when necessary |
UPP Housekeeping
You responsibility to clean |
|
Individual kitchen e.g. in studio flat |
We suggest once a week |
Your responsibility to clean |
|
Communal entrances, hallways, staircases, lifts and social spaces |
Once a week with daily checks, Monday to Friday. |
UPP Housekeeping |
For more information on the cleaning services, please see ‘Cleaning’ under ‘C’ on the Halls Handbook A-Z.
Laundry
In each of the groups of halls, there is at least one laundry facility. You’ll have access to a laundry service open 24 hours, within walking distance of your hall.
Prices for laundry are in the following ranges:
Wash: £2.50 to £3
Tumble dry: from £1.20 a cycle
Washing machines are operated by smart cards that you can top-up online – you will be provided with a card and instructions when you arrive.
We find that peak times for residents doing their laundry are Wednesday, Friday, Saturday and Sunday afternoons and early evenings. We advise you to try and plan your laundry at alternative times.