Negotiation Skills - People Development training

Negotiation isn’t just about getting the best deal from a supplier or customer. It is used in a variety of settings and can have various consequences. To negotiate effectively you have to be able to influence the other person, persuading them without the power of status or hierarchy.

Negotiation, whether formal or informal, should be approached with the attitude that the outcome will be beneficial to both parties and preserve the relationship for the future.

Upon completion of this event, delegates will have been exposed to the training required to provide them with the skills and techniques enabling them to:

• Understand the need for preparation
• Appreciate the importance of give and take
• Make and obtain concessions
• Adopt techniques to discover the other side’s strengths and weaknesses
• Understand how to make deadlines work