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Essentials Student Services over the Summer Vacation

Student Services over the Summer Vacation

Over the Summer vacation, the opening hours of our services will be changing. However, do not worry! You will still be able to access the help and support you need during this time.

We have provided a summary of the opening hours of our services so you will know how and when you will be able to access the support you need.

You can also find out more about the wellbeing support and resources available to you on our Mental Health and Wellbeing webpages. If you need urgent support, check out the urgent and emergency help webpage on Essentials.

Student Services over the Summer Vacation

The Accommodation team will remain open all throughout summer, with no closure period. 

The Accommodation team can be contacted via email accommodationonline@reading.ac.uk at or by phone at 0118 200 5011.

The Halls Hotline (0800 029 1984 / reading.helpdesk@upp-ltd.com) remains open 24/7

 

 

Campus Jobs will not be closed and the usual number and email address will be monitored over the summer.

Campus Jobs can be contacted by email at campusjobs@reading.ac.uk or by phone on 0118 378 4499

Careers and Placements will be open normal hours across the summer period.

Below is information about the different catering and food outlets closing times during the Summer Vacation:

Park Eat
Saturday 14th June – Wednesday 17th September
Venue Closed

Thursday 18th September
Venue Open | Lunch & Dinner Service Only, 11am – 9pm

Friday 19th September 
Venue Open | Normal Operation & Opening Hours Resume


The Dairy
Monday 16th June – Sunday 3rd August
Venue Open | Mon – Fri, 8am – 10pm
Only Bar & Deli counter open | Closed at Weekends

Monday 4th August – Sunday 31st August
Venue Open | Mon - Fri 8:30am - 3pm. 
Only Bar & Deli open | Closed at Weekends

Monday 1st September
Venue Open | Normal Operation & Opening Hours Resume




Eat at the Square
Saturday 14th June – Sunday 21st September
Venue Closed

Monday 22nd September
Venue Open | Normal operation & opening hours resume


Wantage Dining Hall
Saturday 14th June – Friday 19th September
Venue Closed

Saturday 20th – Sunday 21st September
Open for Welcome Weekend (*Usually closed Saturdays & Sundays)

Saturday 20th – Sunday 21st September
Venue Open | normal operation & opening hours resume


St Patrick’s Dining Hall
Saturday 14th June – Friday 19th September
Venue Closed

Saturday 20th September – Sunday 21st September
Open for Welcome Weekend (*Usually closed Saturdays & Sundays)

Monday 22nd September
Venue Open | Normal Operation & Opening Hours Resume


Park House
Monday to Saturday
Venue Open | Bar: 12-11pm, Food 12-9pm

Sundays 
Venue Open | Bar: 12-6pm, Food: 12-3:30pm





Dol.Che Vita
Monday 16th June – Wednesday 17th September
Venue Open | Mon – Fri, 8:30am – 4pm

Thursday 18th September – Sunday 21st September
Venue Open | Mon – Fri, 8:30am – 5pm

Monday 22nd September
Venue Open | Normal operation & opening hours resume





Library Café

Saturday 14th June – Friday 19th September
Venue Open | Mon – Fri, 9-4pm | Closed Weekends

Saturday 20th September
Venue Open | Normal Operation & Opening Hours Resume





Henley Business School Café
Saturday 2nd August – Sunday 31st August
Venue Closed

Monday 1st September 
Venue Open | Normal Operation & Opening Hours Resume




Trilobite
Saturday 14th June – Sunday 21st September 
Venue Closed

Monday 22nd September
Venue Open | Normal operation & opening hours resume




Wilderness Kitchen *Formally known as Agriculture Café
Saturday 14th June – Monday 21st September
Venue Closed

Monday 22nd September
Venue Open | Normal Operation & Hours resume



Enterprise Cafe
Monday to Friday
Venue Open | 8am-3pm

Weekends
Venue Closed

 

Counselling and Wellbeing will around and still seeing students over the summer.

Usual working hours are Monday-Friday 9am-5pm. 

Additional support over the period is available via the 24-7 Support Line and Wisdom App support line open every day including bank holidays.

Counselling and Wellbeing can be contacted via email at counselling@reading.ac.uk or by phone on 0118 378 4216.

Mental Health and Wellbeing Support is available within the community via:
 
111 NHS Mental Health Support Get help for your symptoms - NHS 111

Berkshire West Beath Space will be accepting self-referrals via Freephone 0800 002 9091 or email breathing-space@together-uk.org open every evening of every week including Bank Holidays from 5pm until 11pm.

 
The Disability Advisory Service will be operating as usual except for the reception opening hours which from 26 July until 1 September will be 10:00-13:00 and 13:00-16:00 as opposed to 10:00-16:00 which are the usual reception hours.

The Digital Technology Service (DTS) will have no closure periods during the Summer Vacation.

Vacation opening times can be found on the DTS website.

The Hall Wardens are open as usual during the whole of the summer.

The office will be closed all day on 10 July due to a team away day.

Students can still call the 24/7,365 operational halls hotline on 0800 029 1984 or Security on 0118 378 6300 and if appropriate those teams will call out the duty Warden.

The 24/7 Helpline 0800 023 2466 operated by Health Assured is still in operation over the Summer Vacation.

The International Student Advisory Team will be open as usual except for closure days and bank holidays. The team will still be offering appointments, telephone calls and they will be available through the helpdesk.

Students can contact the team by email at immigration@reading.ac.uk or int.adv@reading.ac.uk. 

The Library opening hours will be changing from Saturday 14th June, when the Library will be operating on the reduced hours as follows:

Mon- Fri open 8:30-17:00

Sat- Sun Closed

The exceptions to these opening hours will be:

Saturday 12 July, Saturday 16 August and Saturday 20 September, when we will be open 08:30 - 17:00

Monday 25 August, when we will be closed for the Bank Holiday

You can contact the Library via email or by phone on 0118 378 8770 these will be monitored while the Library is open. The Library are unable to receive voicemail so anyone trying to contact them outside of the opening hours would be advised to email the Library directly. Any emails receivde will be responded to as soon as possible during the next working day. 

 
The 24/7/365 IT Service Desk support available via our normal telephone number: 0118 378 6262. Please refer to the DTS opening times for this information.

Reading Students' Union will have the following closure dates and hours:

Merch store

Monday: 13:00 – 16:30
Tuesday to Friday: 11:30 – 16:30
Closed from 1/9 – 17/9
Reopen on 18/9 (time to be confirmed)  

The Welcome Desk will be open Monday-Friday 9.00am -5.00pm 

Mojos will be closed over the vacation period and will only be open for Open Days and Graduation.

Up Coffee Shop will be open 10.00-14.00 Monday –Friday with extended opening times for Open Days and Graduation. 

 

 


Student Finance will not have drop-in sessions during the summer period and will be appointments only on Monday, Wednesday and Friday mornings depending on staff availability.

The Student Services Reception will be open as usual - 10am to 4pm on weekdays - all over Summer. 

The reception can be contacted via email on studenthelp@reading.ac.uk or by phone at 0118 378 5555.

The Study Advice appointment service is available in person and online all year round apart from University Closure days and Bank Holidays. Appointments are available Mon-Fri 9am -4pm.

Study Advice can be contacted by email at studyadvice@reading.ac.uk, this will be monitored during the vacation. Appointments can also be booked via their website during this time.

The drop-in service is semester time only so will finish at the end of teaching time in semester two and restart after the vacation.

You can contact Study Advice by phone on 0118 378 4242. This still be available during the vacation despite the desk in the library being closed during this time.

 

The Support Centres will remain open during the summer but will close the front desks at 4pm instead of 5pm during the vacation period.  Students can contact the relevant support centre by phone or by the new Ask a Question which is being launched on the 18th June 2025. 

Details of contact information can be found on the Student Support Coordinators Essentials webpage  

Welfare will be working as normal during the break but due to staffing may not be able to see all drop in students everyday. Duty calls will be answered between 10am-4pm.

The Welfare can be contacted via email at studentwelfare.reading.ac.uk

24hr Student Support Helpline: We have partnered with Health Assured to offer you a 24/7/365 confidential telephone helpline to support with any personal questions, worries or advice you might need as a student at the University of Reading. You can call 0800 023 2466 to access the 24hr support helpline. You can find out more about the helpline and the different ways you can access the services on Essentials.

Student Space is open every day throughout the Christmas period and has great resources and helplines.

Urgent concerns about your mental health? Call the Berkshire NHS Crisis number 0800 129 9999

If you are feeling suicidal or desperate to talk to someone, you can call the Samaritans for free 24 hours a day, 7 days a week on 116 123.

PAPYRUS is the national UK charity dedicated to the prevention of young suicide and offers a telephone and text service on 0800 068 4141. The service is staffed by trained mental health professionals 10:00 – 22:00 weekdays and 14:00 – 17:00 at the weekend.

Your doctor/GP practice. If you are registered with the University Medical practice in Northcourt Avenue, the number is:0118 987 4551. Otherwise, please contact the doctor with whom you are registered.

Non-urgent NHS medical help/advice: 111.

Emergency services: 999.

University Security Team emergency number: 0118 378 6300.

University Security Team non-emergency number: 0118 378 7799 or email.

For any urgent Halls matters, please ring the Halls hotline on 0800 029 1984 who are still operating a 24/7 service.

Out of hours support

If you need support outside of working hours, the 24hr Student Support Helpline can provide you with free, confidential advice 24hrs a day, 365 days a year. You can call 0800 023 2466, or live chat via the Wisdom: Learn, grow, thrive app. The 24hr Student Support Line can help you with any personal questions, worries, or advice you might need as a student at the University of Reading. 

If you'd like to talk to someone in-person, Berkshire West Breathing Space offers a safe, supportive and welcoming space for anybody experiencing emotional distress. They are open every day of the week, including Bank Holidays, 17:00 - 23:00. Call 0800 002 9091, or email breathing-space@together-uk.org. 

If you need emergency or urgent help, please contact the emergency services (999). You can also find contact details for emergency services, emergencies on campus, and urgent mental health support on Essentials. 

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