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Useful information

Helpful contacts, advice and information for your time in University accommodation.

Whether you have visitors coming to campus, need some information about transport and the local area or are looking for help with personal query, it's important to know where you can go for advice. The University has lots of support services available to help you - take a look at this page for a list of useful contacts and need-to-know information.

    Helpful numbers

    Counselling and Wellbeing
    E: counselling@reading.ac.uk
    T: 0118 378 4216

    Disability Advisory Services (DAS)
    E: Disability@reading.ac.uk
    T: 0118 378 4202

    Finance – payment issues or debts
    E: studentcreditcontrol@reading.ac.uk

    Finance – refunds
    E: studentpayments@reading.ac.uk

    International Student Advisory Team
    E: int.adv@reading.ac.uk
    T: 0118 378 5555

    Student Welfare
    E: studentwelfare@reading.ac.uk
    T: 0118 378 4777
    Drop in: Ground floor, Carrington Building, Mon-Fri 10:00 – 16:00

    Security
    E: safety@reading.ac.uk
    Emergency number: 0118 378 6300

    Reading Students' Union
    E: enquiries@rusu.co.uk

    Travel and transport

    Reading offers excellent transport links and the University of Reading has dedicated webpages for sustainable travel information.

    Car Parking

    Except in very specific cases, students living in hall are unable to bring a car or to park either on campus or within a one-mile radius of the University. The area around the University is for residents parking only. For more information visit the parking webpages.

    Local area information

    Have a look at our local area information or look at our campus maps (also available on the UoR Student App). 

    Visitors procedure

    Whilst on-site, you are responsible for the behaviour of your visitors at all times:

    • You must register overnight visitors either by signing them in at your local Group Reception or via the Home at Halls app
    • No overnight visitors under the age of 18 are permitted
    • Overnight visitors should not stay for longer than eight nights in one calendar month. The same visitor can’t be re-registered with another resident within these parameters (if this rule causes a particular problem at any time please don’t ignore but write to your Warden explaining the circumstances and asking if anything can be done to solve the problem). Only one visitor at a time may be signed-in to any one room
    • Consideration must always be given to neighbours when entertaining and particularly when visitors leave
    • Visitors must be willing to identify themselves and their hosts if challenged. Otherwise they may be asked to leave the hall immediately
    • Nobody may sleep overnight in any shared common area or communal room (including the JCR)
    • You must not allow visitors to use your room in your absence
    • Sub-letting of rooms is strictly not allowed
    • Visitors parking permits need to be purchased online in advance at Reading University Store

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